- Introduction

Welcome to the Mohammed Al-Jamal Sanitary Ware Establishment website. By using this website, you agree to be bound by the terms and conditions below. If you do not agree to any of the terms, please do not use the website.

- Site Membership

Membership is available to all users. The administration reserves the right to cancel any membership at any time without giving reasons, particularly in the event of a violation of the terms or misuse.

- Registration and Account Creation

When registering for an account on the website, you must provide accurate and correct information, and you are responsible for maintaining the confidentiality of your username and password. You also agree to receive promotional communications that may be canceled later.

- Orders and Purchases

You may place purchase orders through the website for any available product. For pre-ordered products, we will contact you to confirm product availability and price before completing the order. If the product is unavailable or its price changes, we are committed to refunding the amount or canceling the order at your request.

- Payment Methods

We offer various payment methods, including cash on delivery, bank transfer, or secure electronic payment via available methods that will be announced. For special requests, a partial deposit may be required.

- Pricing and Offers Policy

Prices listed on the website are subject to change without prior notice due to market fluctuations or temporary promotions. Offers are limited in time and quantity and expire upon expiration or stock depletion.

- Receipt and Inspection

Upon receipt of the product, you are responsible for inspecting it and ensuring its condition immediately. Your signature or payment constitutes confirmation of the product's integrity. We will not be liable for any damages reported after the representative leaves.

- Returns and Exchanges

You may return the product within 3 days of receipt, provided it is in its original condition. If there is an error on our part, we will bear the shipping and return costs. However, if the return is due to personal request or customer error, the customer will bear the shipping costs.

- Electronic Communications

You agree to receive informational and promotional emails. You may unsubscribe from promotional emails at any time via the link at the bottom of each email.

- Protection of Personal Information

We treat your personal data with the strictest confidentiality and take all possible measures to protect it. However, due to the nature of the internet, we cannot guarantee 100% protection.

- Intellectual Property Rights

All copyrights, designs, content, software, and data on the website are reserved to the Foundation. Copying or using any part of it without prior written permission is prohibited.

- Prohibited Use

It is prohibited to use the website for any illegal purpose, tamper with the purchasing system, or attempt unauthorized access to others' accounts or website data.

- Legal Liability

The Foundation assumes no liability for any direct or indirect losses or damages arising from the use of the website, services, or products.

- Legal Security

You are responsible for compensating the Foundation for any losses or damages resulting from your violation of these policies or your infringement of any third party rights.

- Amendments

The Foundation reserves the right to amend the terms and conditions at any time. Customers will be notified of amendments via email or by posting them on the website.

- Applicable Law

These policies shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt, and the Egyptian courts shall have jurisdiction in the event of any dispute.

Privacy Policy:

Privacy Policy of Mohamed El Gamal Sanitary Ware Company:

At Mohamed El Gamal Sanitary Ware Company, we respect your privacy and work diligently to protect your personal data. This policy was prepared to explain how we collect, use, and protect the information you provide to us while using our website or communicating with us through various means of communication.

First: Definition of Personal Information

Personal information means any data used to directly identify you, such as: name, phone number, email address, shipping address, and payment information.

Second: Information Collection

We collect the following information when you use our website, make a purchase, or register:

Full Name

Shipping Address

Phone Number

Email Address

Order and Purchase Details

Payment Information (Credit Card or Bank Transfer) Securely and Encrypted

Browsing History Within the Website (For the Purpose of Improving User Experience Only)

We may also collect some technical information such as browser type, device used, and IP address to improve the website's performance and user experience.

Third: Information Use

We use the information you provide only for the following purposes:

§ Processing orders, shipping, and delivery

· Communicating with you regarding orders or inquiries

· Sending you promotional offers and personalized services (you can always unsubscribe)

· Developing and improving our services and website

· Protecting the website from fraudulent or unauthorized use

· Fulfilling legal and regulatory obligations

We promise that we will not share your personal information with any third party for commercial or advertising purposes without your prior permission.

Fourth: Sharing Information

We may share some data with trusted parties only and only with those necessary to fulfill the order, such as:

· Shipping and delivery companies (to reach you)

· Electronic payment gateways (to complete the payment process securely)

We are committed to not selling or renting your personal data to any party.

Fifth: Data Protection

We use modern encryption and security technologies (SSL) to ensure the security of your data.

We provide a secure account login system using a strong password.
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